FAQs - ZaraSunder
1. What is ZaraSunder?
ZaraSunder is a premier online shopping destination offering a wide range of fashionable clothing, accessories, and lifestyle products for men, women, and children. We curate our collections to bring you the latest trends and timeless classics, all in one place.
2. How do I place an order?
Placing an order at ZaraSunder is simple:
- Browse our catalog and select the items you wish to purchase.
- Choose your preferred size, color, and quantity, then click "Add to Cart."
- Once you've added all desired items to your cart, proceed to checkout.
- Fill in your shipping and payment details, then confirm your order.
3. What payment methods do you accept?
We accept a variety of payment methods including credit/debit cards (Visa, MasterCard, American Express), PayPal, and other secure payment gateways.
4. Can I track my order?
Yes, once your order is shipped, you will receive a tracking number via email or SMS. You can use this number to track your order's progress on our website or through the courier's tracking page.
5. What is your return policy?
If you're not completely satisfied with your purchase, you can return it within 30 days of receipt for a full refund or exchange. The items must be in their original condition, unworn, and with tags attached. Please visit our Returns & Exchanges page for more details.
6. How long does shipping take?
Shipping times vary based on your location:
- Standard Shipping: 5-7 business days
- Express Shipping: 2-3 business days
- Overnight Shipping: 1 business day
Please note that processing times may vary during peak seasons.
7. Do you ship internationally?
Yes, ZaraSunder offers international shipping to select countries. Shipping fees and delivery times will vary depending on your location. For more details, please refer to our Shipping Information page.
8. Can I change or cancel my order after it's been placed?
Orders can be modified or canceled within one hour of placing them. After this period, we begin processing your order, and changes or cancellations may no longer be possible. Please contact our customer service team as soon as possible for assistance.
9. What if I receive a damaged or incorrect item?
We apologize for any inconvenience. If you receive a damaged or incorrect item, please contact our customer service team within 48 hours of delivery. We will arrange for a replacement or refund and cover the return shipping costs.
10. How can I contact ZaraSunder customer service?
You can reach our customer service team via email at zarasunder6@gmail.com or call us at +92 339 0888222. Our support hours are Monday to Friday, 9 AM to 6 PM (local time).